Kasumi Red Brief

The deadline for withdrawal from the contract expires after 14 days from the date on which you came into possession of the product. To exercise the right to withdraw from the contract, please inform us of your decision in writing to the following address: Point Lingerie Online Store, ul. Mokotowska 40/1A (intercom 2), 00-543 Warszawa or by e-mail to the Seller's address: contact@zhilyova.pl

We accept the exchange of goods for another one. Please inform us about your intention to exchange and what product you would like to exchange it for by e-mail: contact@zhilyova.pl Zhilyova.pl is obliged to respond to the exchange request within 14 days. The customer is obliged to send the exchanged or returned product to the following address: ZHILYOVA LINGERIE, ul. Mokotowska 40/1A (intercom 2), 00-543 Warsaw

We make refunds using the same payment methods that you used in the original transaction within a maximum of 14 days from the date of returning the product.

The lower parts of personal underwear (e.g. panties, bodysuits), excluding swimsuits, are not subject to RETURNS or EXCHANGES. Returned products must have all original tags.

Express / standard 1-2 business days
DHL/InPost courier - PLN 17
InPost parcel locker – PLN 15
Free delivery when purchasing for a minimum of PLN 700. Delivery times apply to business days only, excluding weekends and holidays.

You can collect your order in person on the day of placing the order at the following address: ZHILYOVA LINGERIE, ul. Mokotowska 40/1A (intercom 2), 00-543 Warsaw
Mon – Fri: 11.00 – 19.00
Sat: 11.00 – 16.00

Write or call us:
Email: contact@zhilyova.pl
Phone: 608 188 828

Luxury lingerie brand founded in 2014 by Valeria Zhilyova. Each collection reflects the designer's own style, nature and way of thinking. Each edition of the brand explores several different areas, the combination of which reveals new faces of femininity and freedom.

Zhilyova Lingerie works with the highest quality materials. Lace, silk, accessories and other materials are ordered from Italy and France. Unique nets and tulles are made especially for our brand and are proprietary. Each new model represents an innovation in production, processing techniques and tailoring.

The main goal of Zhilyova Lingerie is to highlight a woman's natural beauty, revealing her inner strength and charisma. The brand team wants to prove that women do not always need a special occasion to wear their favorite set.