Size guide
Calculate Your bra size
cm
Country
What is your bust size?
What is your UNDER BUST SIZE?
TIPS / WSKAZÓWKI

bust size / ROZMIAR W BIUŚCIE

Take a loose measurement over the fullest part of your bust. Dokonaj pomiaru w najszerszym miejscu biustu.

UNDER BUST SIZE / ROZMIAR POD BIUSTEM

Take a snug measurement around your rib cage directly under your bust and parallel to the ground. Dokonaj dokładnego pomiaru wokół klatki piersiowej bezpośrednio pod biustem i równolegle do podłoża.

HOW TO MEASURE? / JAK ZMIERZYĆ?
  1. Put on your favorite lightly lined or non-padded bra. / Załóż swój ulubiony biustonosz z lekką podszewką lub bez fiszbin.
  2. Grab a tape measure and wrap snugly around rib cage right under bust. Make sure to measure level around your body. / Chwyć taśmę mierniczą i owiń ciasno wokół klatki piersiowej tuż pod biustem. Pamiętaj, aby również zmierzyć obwód wokół ciała / pod biustem.
  3. Round your measurement to the nearest whole number. This will be your band measurement. / Zaokrąglij swój pomiar do najbliższej liczby całkowitej. To będzie Twój pomiar.
  4. Select your country and check the results in charts. Jeśli masz pytania, bądź potrzebujesz pomocy - napisz do nas!
Under Bust Bust Our Sizes EU USA FR JP UK
68-72 75-78
79-82
83-86
87-90
70A
70B
70C
70D
70 32 85 70 32
73-77 82-85
86-89
90-93
94-97
98-101
75A
75B
75C
75D
75E
75 34 90 75 34
78-82 89-92
93-96
97-100
101-104
105-108
109-112
80A
80B
80C
80D
80E
80F
80 36 95 80 36
83-87 96-99
100-103
104-107
108-111
112-115
116-119
85A
85B
85C
85D
85E
85F
85 38 100 85 38
Panties
cm
Size Hips
XS 83-87 CM
S 88-92 CM
M 93-97 CM
L 98-102 CM
XL 103-107 CM
XXL 108-112 CM
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RETURNS AND EXCHANGES

1. DEADLINE FOR RETURN OF GOODS

If you make purchases as a consumer within the meaning of Art. 221 of the Civil Code, you have the right to withdraw from the contract within 14 days.

The deadline to withdraw from the contract expires after 14 days from the date on which you came into possession of the goods or on which a third party other than the carrier and indicated by you came into possession of the goods.

To exercise the right to withdraw from the contract, you must inform us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, submitted in writing sent by post to the following address: Sklep Internetowy Point Lingerie, ul. Mokotowska 40/1A (intercom 2) , 00-543 Warszawa or by e-mail to the Seller's address: contact@zhilyova.pl


2. RETURN FORM

You can use the return form template, but it is not obligatory. In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract expires.


3. HOW TO MAKE A RETURN?

Please send back or hand over the returned item to us immediately and in any case no later than 14 days. The deadline is met if you return the item before the 14-day deadline expires.

The customer is responsible for returning the goods. It is recommended to use the services of proven carriers.

It is necessary to attach proof of purchase and invoice.

You can also use the direct courier order via the cooperating platform - CONVENIENT RETURNS


How to make a return via Wygodnezwroty.pl?

1. Before making a return, please contact our customer service department by e-mail contact@zhilyova.pl, providing the order/return number in the subject.

2. Once the email has been sent, follow the steps below.

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4. REFUND

If you withdraw from this contract, we will refund all payments received from you for the order immediately and in any case no later than 14 days from the date of receipt of the returned product

The costs of returning the order to the store are borne by the Buyer

We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution and it does not involve additional costs for you.


5. THEY ARE NOT RETURNABLE

Returned products must have all original tags.

If the tag is torn off, the goods cannot be returned.

The lower parts of personal underwear (e.g. panties, bodysuits), excluding swimsuits, are not subject to RETURNS or EXCHANGES.



6. EXCHANGE OF GOODS

We accept the exchange of goods for another one.

If you choose a cheaper product, the difference will be refunded in the same form as the payment.

If you choose a product that is more expensive than the one you originally purchased, you will have to pay the difference.

The customer is obliged to inform us about the intention to return electronically: contact@zhilyova.pl

The customer is obliged to inform what product he would like to exchange.

zhilyova.pl is obliged to respond to the exchange request within 14 days (if the desired product is available within this time).





Address for return/exchange:

ZHILYOVA LINGERIE, ul. Mokotowska 40/2, 00-543 Warsaw.

Contact: +48 608 188 828

office@zhilyova.pl



The rules of returns and exchanges are set out in the Regulations of the Zhilyova.pl Online Store prepared by the lawyers of Prokonsumencki.pl.

We act pro-consumer! Our store has received a certificate of care for consumer rights.

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